You agree that by using SavExplore.com, you will abide by the rules
outlined within this agreement. These terms are legally binding and will go
into effect immediately upon your first use of our services. If you do not
agree to any of these clauses, we suggest you to refrain from utilizing the
services we offer.
We may, at any time, and at our sole discretion, make changes,
modifications, or omissions to the current terms and conditions in this
policy. In these instances, we will post a notification online regarding
these changes. It is in your best interest to reread our new policy to
understand the changes that have been made, and to decide whether you agree
with the changes. By continuing to use SavExplore.com after the changes
have gone into effect is a tacit agreement that you agree with and will
abide by the new terms and conditions, and you are legally bound to follow
these updates. If you do not agree with the changes that have been made,
you must stop using our services immediately.
You agree to only use our services in legal, moral ways, and you further
acknowledge that your use will not infringe upon the rights of
SavExplore.com, our users, our affiliates, or any Intellectual Property
laws. You will not restrict the use of or make hardships for other users of
our website. You will not harass or bother other users, nor will you send
unsolicited emails to them.
SavExplore.com is to be used for informational purposes, for instance price
comparing, or for making legitimate inquiries or requests regarding the
services we offer. You agree not to make false requests, send spam emails,
or attempt to disparage our services by offering links to similar services
on our website. You agree that you will not employ the use of robots or
other malware means of harvesting and storing information.
By using our services, you agree to the following statements:
You have not had a previous account suspended or banned from our website
You are not a competing business that offers similar products or services
You will not have more than one SavExplore.com account at a time
You have complete understanding of these terms and conditions, and you
have the authority to make the decisions necessary to do business with us
By entering into an agreement with SavExplore.com, you are not violating
any other agreements to which you are already a part of.
Your use of our services is contingent upon your compliance with these
terms and conditions. There may be occasions when you are exposed to
material or content on this website via other uses that may be deemed
offensive or inappropriate. We do not agree with this type of material, and
we will try to delete it once it has been detected. We cannot guarantee
complete accuracy of the pricing or other content on this website. Please
be advised that your use of our services is at your own risk.
You do not have the authority to copy, share,
download, or publish the content on this website that is owned by
SavExplore.com. This includes images, text, logos, pricing, etc. All
information provided here is for your own personal use. Any use of our
content for commercial reasons must have our
prior written consent.
In order to get access to all the features or areas of our website, you are
required to create a user account. It is up to you to maintain the security
of your account by keeping your login and password information
You are responsible for any and all activity that occurs under your
account. If at any time you suspect your account has been hacked or the
security has otherwise been breached, you are obligated to notify us
immediately so that we may take steps to securing your account.
Only you may access your account. You may not lend your account to others,
nor are you allowed to create an account for anyone else. You may not
provide a false or dummy email address when registering an account. You may
not represent yourself to be another person, company, or entity. You may
not create more than one account on SavExplore.com.
We have the right to delete your account at any time, and without prior
notice, if we suspect that any of these terms have been violated.
We welcome user feedback and therefore have created many ways for you to
contribute content to our website. You may write reviews of products and
services, make comments to existing articles, upload pertinent pictures in
certain area, create a user profile, and rate other users’ content
contributions. Your uploaded content may at some point be used by
SavExplore.com for display, advertising and/or promotional purposes, or to
be used as a base to create new content or material.
By posting content of any kind on our website, you grant us the rights
henceforth to use the posted content in any way we see fit, and you
understand that our use of your creation does not entitle you to
compensation of any kind. By uploading any content onto our website, you
are waiving any previous, current, or future intellectual property rights.
The content that you chose to upload is at your sole discretion and you
assume the responsibility of that content. You are responsible for its
accuracy, appropriateness, and its usefulness. You understand that you are
responsible for any content that may contain personally identifiable
information about yourself, and you assume any and all risks involved if
you chose to upload this potentially sensitive information. You agree that
any content that you upload is your own work, or you have license or
authorization from the creator of the work to use it in this manner.
You agree that any and all content you upload follows the terms and
conditions outlined within this policy, and that none of the content
violates any third-party rights. You agree that your content does not
infringe upon any intellectual property rights, including trademarks,
copyrights, privacy rights, or other form of patent belonging to another
person or entity. You agree that your content will not contain immoral,
illegal or offensive material, nor can the posted material harm others, nor
does it violate any federal or jurisdictional laws.
You understand that SavExplore does not operate any tours or adventures but
rather directs you towards service providers who do offer these things. We
do not charge any fees to our users, and therefore we cannot be held liable
for any damages caused from using our services or a service that we
recommended. These damages include injuries, expenses, accidents, or
actions taken by the proprietor of the service that we recommended.
We also cannot be held liable to those who are registered on our website as
locals. Any advice they give to our users via our services is speaking of
their own experiences, and we cannot corroborate the accuracy or the
effectiveness of their advice. We cannot be held liable for any acts of
infringement of intellectual property of our users.
If you have a complaint about any of the content on our website, or a
complaint regarding our services, please contact our customer service team
to make a complaint and they can help address the matter.
The terms and conditions of each of our tour operators will be different
and not necessarily follow the same terms and conditions outlined here. We
suggest that you read the Terms and Conditions policy of every operator
that you are interested in working with.
Changes and Cancellations
Any cancellations must be made via the voucher you receive after you book
your tour. Look for the “Cancel order” button to cancel your booking. There
is a certain time limit within which changes and cancellations can be made,
so please correct the changes as quickly as possible. If you are unable to
make changes, then the change time has expired.
Some changes may require an additional fee that must be paid before the
change will be placed in effect. You will receive a bill via email for
these changes with instructions on how and when to make the payment.
SavExplore.com does not charge a fee for certain services, but this may
change along with new trip details.
Refund requests must be submitted within fifteen (15) days after the
service has been rendered. All requests must be issued through an email to
us, with the subject line reading “Refund Request” and then the order
number of the service you are requesting a refund for (eg: Refund Request
Order # 12345). We will not issue refunds over the telephone.
If you need to make a change to a day tour or a car rental, you must give
us a 48-hour advance notice. Any other packages need to be given a 7-day
advance notice. While we try our best to accommodate changes, we may not
always be able to do so. In these instances, we will offer alternative
options for you to choose from.
When you book a tour, you are able to select a pick-up time and location.
If you are not at the designated location at the designated time, you are
not eligible to receive a refund on your reservation.
If there is a scheduling conflict, or you are unsure of your pickup time or
location, you can make updates by choosing the “edit booking” button in the
email voucher you received. This information cannot be changed less than 24
hours before the departure time. If you did not receive a pickup location
confirmation update, please call the telephone number on the voucher to
make sure the update was accepted.
Some of our services require you to provide us with your flight information
before booking that service. If you do not have your flight information at
the time of the booking, you can choose to update that information at a
later time. Please note that if your flight information is not turned in by
the deadline, your booking might not be held. The deadline for flight
information to be provided is 7 days before your arrival.
Changes on Independently Operated Tours
To make changes to the details of your trip please contact us for help.
Day Tour services and certain deals that are offered by independent
operators on SavExplore.com can be cancelled within 48 hours from departure
time for 90% refund. You can cancel these services by using the “edit
booking” button in your email voucher. Please read the terms and conditions
and the fine print of each deal to ensure that it is indeed refundable.
All Multi-Day tours are eligible for an 85% refund if the cancellation is
made within 7 days from the departure date. A 15% service fee is assessed
to cover arrangement costs. If a tour is canceled less than 7 days before
the departure date, no refund can be issued.
If part of a tour is cancelled due to conditions beyond our control, such
as inclement weather, a partial refund will be given. If the activities
have been changed, a refund for the price difference in the cost of
activities will be issued.
You may receive a full refund for car rental reservations if the
cancellation takes place more than 48 hours before the departure time. You
can cancel car rental reservations through the “Cancel order” button on my
purchases or The button will disappear.
Hotel stays or other accommodations may receive a full refund if the
cancellation takes place more than 48 hours before arrival time. These
changes can be made by using the “Cancel order” button on my purchases or
The button will disappear.
Any scheduled on the SavExplore.com website will be non-refundable unless
the buyer has purchased cancellation insurance. In this instance, a full
refund for the flight will be issued. If the flight in question was bought
as part of a package, standard cancellation terms for day tours apply to
this refund. If you need to cancel a private flight, you must contact your
If an entire tour is ever cancelled by the operator due to weather or other
uncontrollable circumstances, you will receive a full refund. The only
exception to this rule is if the cancelled tour has already been
rescheduled once before. National or environmental disasters will also
entitle you to a full refund.
If one of our third-party operators cancels a tour, SaveExplore has no
obligation to find you accommodations or issue an inconvenience payment.
The tour operator should take responsibility for helping you make plans.
Museum and Petting Zoos can be cancel within 24 hours notice in order to
get a full refund.
Cancellation of Specialty Packages
You can make cancellations on specialty packages through SavExplore within
7 days of departure and still receive an 85% refund. A 15% service fee is
assessed to cover arrangement costs. By purchasing cancellation insurance,
or if the cancellation is made within 42 hours of it.
You may make changes to specialty packages at any time, but certain changes
may be assessed a fee.
Specialty packages cannot be cancelled or have changes made within 7 days
of the arrival date.
When you make online reservations for our services, a full payment is
charged to your credit card at the time of reservation. In the instance of
group bookings or specialty packages, you can make a payment of 15% down by
contacting us via email. The remainder of the balance must be paid in full
no less than 30 days before your arrival date, or your reservations may be
cancelled and the 15% down payment will be kept.
In some instances, we will accept a 50% down payment when making a
reservation. In these instances, the remainder of the balance must be paid
in full no less than 30 days before your arrival date. Please contact us
If you chose to make payments through a bank transfer instead of by credit
card, you may make payment using the currency of your choice. Please
contact us to discuss this option.
If a payment is made in foreign funds, we cannot be held responsible for a
loss of currency exchange during transactions. We also cannot be held
responsible for third-party fees such as bank fees or other fees involving
You can only make payments with your PayPal account (No credit cards)
You can only make full payments (100%)
Any driver of rental vehicles must be at least 20 years
old and have a current, valid driver’s license. For certain vehicles, the
driver must be at least 23 years old. Proof of both will be required before
the car rental contract can be signed. If a renter cannot prove both their
age and their possession of a valid driver’s license, your rental may be
Once the rental contract has been signed, a copy of the driver’s credit
card and their license will be copied and stored on file. We advise the
signer to read the contract before signing so that they are aware of the
different types of available insurance, what that insurance covers, any
risks involved with renting a vehicle, and other pertinent information.
In some instances, a security deposit may be required before the car can be
picked up. This is completely dependent upon which rental agency you
choose. The deposit amount will depend upon the make and model of the
vehicle, how long it will be rented for, and other factors. The renter is
responsible for contacting the car rental agency to discuss any questions
relating to car rental policies. When the car is returned to the agency,
the deposit will be returned to the renter as long as the car is in the
same condition as it was in when it was initially picked up.
SavExplore.com cannot be held responsible for any damages that occur during
your travel. This includes any sicknesses or injuries. If there is a
dispute between you and the car rental agency, it will need to be resolved
between you and the agency. We cannot be held responsible for agreements
you made with outside agencies or third-parties including car rental
agencies or independently operated tours.
SavExplore.com and our affiliates cannot be held responsible for any of the
following losses or damages that may occur from using our website, products
Loss of data from using our website. This includes loss of personal
information, such as your name, address and/or credit card information
Loss of profits. This includes any guaranteed or expected revenue
associated with using our services
Loss of business. If you are an affiliate of our and one of our
customers posts a negative review on social media regarding your products
or services, we cannot be held liable
Loss of opportunity. This includes a consumer missing out on a tour or
service due to their own negligence
Any loss for of damage, whether direct or indirect, that may occur while
using our products or services
SavExplore.com and our affiliates cannot be held responsible for any
injury, accident, delays, damages or other expense incurred while our
services are being provided during a tour. Use our services at your own
SavExplore.com and our affiliates cannot be held responsible for
sicknesses, theft, vehicle or machinery breakage, outbreaks of war or other
political hardships, inclement weather, labor strikes, or other
circumstances that are beyond our control.
All of the content and materials provided on our website belong to
SavExplore.com and are protected under Intellectual Property Laws. This
includes all text, logos, pricing, affiliated bonds, availability dates,
and other related content. Us and our partners provided services on an “as
is” and an “as available” basis. We cannot make any presumptions or
promises of package or pricing availability. We make no warranties, whether
express or implied, regarding satisfaction of service, compatibility, and
At SavExplore.com, we try to be diligent regarding the accuracy and of the
products and service we offer, and that our servers run at optimal
capacity. Sometimes, we are not able to catch every discrepancy, so we
therefore cannot warrant that the information contained within our website
is completely accurate, that any defects will be detected and/or corrected,
and that our services will always run free of interruption and will always
be free of malware and viruses.
If any of the terms and conditions within this policy are found to be
invalid or unenforceable within a court of law, those particular conditions
will no longer apply to the user, but all of the remaining terms and
conditions will remain in full effect while using our services.
By using our services, you are agreeing not to engage in the following
activities, and will not assist in helping others to engage as well:
You will not use our services to harass, stalk or threaten other users,
nor will you interfere with their use of our website
You will not send unauthorized emails, post unauthorized comments or
messages, or contact other users regarding “spam”; this means you will not
advertise business opportunities, including multi-level marketing schemes,
send junk mail or surveys, or send messages regarding your personal
business or business of your friends and associates
You will not create conflicts of interest by using our website, such as
expounding the virtues of another business on our website, trading business
reviews, or other such actions
You will not engage in any hate speak, including discrimination, racism,
harassment, bigotry or other language that is harmful towards others, nor
will you collect the information of other users
You will not infringe upon Intellectual Property rights by posting
content that is copyrighted or trademarked, or otherwise protected by law.
You also will not post private information regarding other users such as
personal identifying and non-identifying information; you will not collect
the information of our users
You will not post or share illegal, illicit, or pornographic material on
You will not threaten, harass or harm any minors that may be using our
services, nor will you seek out minors to gather their personal information
or to engage in inappropriate or illegal contact with them
You will not use any type of mechanical means to harvest and store
personal information of our users, such as robots and spiders, nor can you
use these means to harvest or store the information regarding our services
You will not attempt to access restricted areas of our website, hack
into user accounts, or transmit any form of malware through our servers,
including viruses, Trojans, or other destructive applications. You will not
impersonate another user, or a representative of SaveExplore.com
You may not upload or use any software that will interfere with the
normal functionality of our services, nor will you attempt to stop other
users from accessing our services. You will at no time attempt to violate
the security measure put in place by SavExplore.com, nor will you attempt
to cause harm to our services or our users at any time
SavExplore.com reserves the right to restrict, suspend or delete your
account at any time, at our sole discretions, without any prior warning,
and without giving a reason. We cannot be held liable for damages incurred
from the sudden loss of our services.
If your account is suspended or terminated, you will not be able to access
your account, our website, or use any of our features.
You may choose to delete your own account any time you wish by closing the
account and by discontinuing to use our services. We reserve the right to
continue to display any of the content that you have previously uploaded
onto our website for as long as we wish, and we have no obligation to you
to remove the content.